COVID-19 related operational changes for USA Communications customers

June 9, 2020

USA Communications will begin scheduling in-home appointments effective today. When scheduling an appointment, we will ask if you or someone in your home or business is ill or experiencing flu-like symptoms; is under quarantine; or has recently traveled to known areas with the COVID-19 outbreaks or outside the state of Iowa. In those cases, we will need to schedule the appointment 14 days out. In addition, our technicians are instructed to wear a mask and gloves at your appointment. If there are no potential risks, an appointment will be scheduled, and a technician will be dispatched. We are requesting customers to remain in a different room or maintain social distancing (six feet or more).

If there is a change in the health status before the appointment, customers should contact our office immediately.

If you have any questions or need to reschedule your appointment, please call us at 319-436-2224.

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